Resources

 
 

Adoptions

  • Turbocharging Pet Adoptions and Community Engagement by Bonney Brown (PDF)

  • Marketing to Dramatically Increase and Sustain Adoptions by Bonney Brown for ASPCAPro (webinar – external link)

  • The True Cost and Value of Pet Adoptions by Bonney Brown for ASPCAPro (webinar – external link

  • Creating Adoption Processes That Truly Support Saving Lives by Bonney Brown for ASPCAPro (webinar – external link)

  • 10 Top Tips to Save More Lives by Increasing Pet Adoptions from Your Shelter or Rescue Group by Bonney Brown and Diane Blankenburg for Embrace Pet Health Insurance (PDF)

  • Marketing Treatable Pets: Every Creature Has a Story by Bonney Brown for Maddie’s Fund (video – external link)

  • Adopting a New Dog? Here Are Tips for a Smooth Transition by Kelley Bollen (PDF)

  • Adopting a New Cat? Here Are Tips for a Smooth Transition by Mark Robison (PDF)

  • Adopting a Feral Cat? Here’s Why You Might Want To and How To Keep Them Safe by Mark Robison (PDF​)

  • Seeking a Pet This Holiday Season? Try Adoption by Bonney Brown (PDF)

  • Examples of adoption promotion videos – all external links:

    • Adopt a Black Pet for Nevada Humane Society (video)

    • Adopt a Hamster by Humane Network's Ryan Petersen for Nevada SPCA (video)

    • Adoption Entrance Dance for Nevada Humane Society (video)

    • Bruce, a handsome cat from Nevada Humane Society who will do tricks for treats! (video)

    • How to Save a Life for Nevada Humane Society (video)

    • Home for the Holidays PSA: Cat for Nevada Humane Society (video)

    • Home for the Holidays PSA: Dog for Nevada Humane Society (video)

    • Home for the Holidays PSA: Trooper Chuck Allen for Nevada Humane Society (video)   

    • June Is Adopt a Cat Month at Nevada Humane Society (video)​

Animal Behavior

  • Best Ways to Ways to Enrich Lives of Animals in Shelters – Shelter Success Simplified podcast with Kelley Bollen (Listen)

  • Best Ways to Reduce Stress in Shelter Animals – Shelter Success Simplified podcast with Kelley Bollen (Listen)

  • Cat Behavior webinar by Kelley Bollen, MS, CABC for Alley Cat Allies

    • Understanding Your Feline Friend – Part 1 of 3 (webinar – external link)

    • Behavioral Enrichment for Your Cat – Part 2 of 3 (webinar – external link)

    • Common Behavior Problems in Cats – Part 3 of 3 (webinar – external link)

  • Managing Destructive Scratching Behavior in Cats by Kelley Bollen, MS, CABC for Cornell University's College of Veterinary Medicine

    • Welcome ​– Part 1 of 6 (video – external link)

    • Why Do Cats Scratch – Part 2 of 6 (video – external link)

    • Selecting a Scratching Post – Part 3 of 6 (video – external link)

    • Placing the Scratching Post – Part 4 of 6 (video – external link)

    • Positive Reinforcement and Discouragement – Part 5 of 6 (video – external link)

    • Managing Claws – Part 6 of 6 (video – external link)

  • More Than Just A Pretty Face – The Amazingness of Our Feline and Canine Friends by Kelley Bollen (video – external link)

  • How to Help People Resolve Some Common Behavior Problems and Keep Their Pets - conference presentation by Kelley Bollen (video – external link)

  • Stress Recognition and Enrichment for Shelter Cats and Dogs by Kelley Bollen (video – external link)

  • Articles to help adopters with pet behavior questions by Kelley Bollen, MS, CABC:

    • Adopting a New Dog? Here Are Tips for a Smooth Transition (PDF)

    • Can My Cat Go Outside? Yes, If Done Safely (PDF)

    • Does My Dog Know the Difference Between Right and Wrong? (PDF​)

    • How Do I Get My Dog to Stop Jumping on People? (PDF​)

    • How to Enrich the Life of a Bored Indoor Cat (PDF​)

    • How to Handle Chewing by Your New Dog (PDF​)

    • How to Make Vet Visits Less Scary for Your Dog or Cat (PDF​)

    • How to prepare pets for arrival of a new baby (PDF​)

    • How to stop your cat from scratching furniture (PDF​)

    • How to teach your dog come and stay commands (PDF​)

    • How to teach your dog to bark less (PDF​)

    • Resource Guarding Tips for Dogs Who Growl Over Toys or Food (PDF​)

    • Tips for dogs with separation anxiety (PDF​)

    • What to do when your dog pulls on the leash (PDF)

    • Why Does My Cat Keep Attacking Me – and How Do I Redirect Her? (PDF​)

    • Why Your Cat Is Hiding and How to Help Her Feel Safe (PDF)

 

Animal Services

  • What About Complaints? Managing Communications When Your Organization Adopts a TNR or SNR Policy by Bonney Brown & Diane Blankenburg for Alley Cat Allies (PDF)

  • Win-Win for Animal Services - Reducing Costs While Improving Customer Service and Public Support by Mitch Schneider presented at the Alliance for Innovation Conference and No-Kill Conference (PDF)

 

Boards of Directors

  • Humane Network’s Board Recruitment and Development Sample Documents by Bonney Brown & Diane Blankenburg

    • Nonprofit Board Meeting Minutes – What Needs to Be in Them (Word)​

    • Template: Ballot for Officers of Nonprofit Board of Directors (Word)​

    • Template: Nonprofit Board Candidate Information packet (Word)​

    • Template: Nonprofit Board Meeting Agenda (Word)​

    • Template: Nonprofit Board Member Agreement (Word)​

    • Template: Nonprofit Board of Directors Candidate Application (Word)​

    • Template: Nonprofit Board of Directors Candidate Final Interview Form (Word)​

    • Template: Questions to ask nonprofit board candidates Round 1 and 2 (Word)​

    • Template: Spreadsheet for assessing nonprofit board member applicants (Excel)​

  • Having 'The Talk' With Your Board of Directors by Bonney Brown from Animal Sheltering magazine (PDF)

  • Newly added: More Effective Meetings Using Martha's Rules of Order by Humane Network (PDF)

 

Community Assessment

  • Assessing Your Community to Save More Animals’ Lives by Bonney Brown – originally for Maddie’s Fund (webinar)

 

Community Cats/RTF/TNR

  • Addressing Common Concerns About Outdoor Cats - One-Page Solution (Word download)

  • Adopting a Feral Cat? Here’s Why You Might Want To and How To Keep Them Safe by Mark Robison (PDF​)

  • Cats in the Neighborhood FAQ - for sharing with concerned neighbors (Word download)

  • Conflict Resolution Tips for Community Cat Disputes (Word download)

  • Got Outdoor Cat Complaints? Try These Tips by Mark Robison (PDF​)

  • How to Support TNR in Your Community Without Doing It All by Bonney Brown & Diane Blankenburg for Alley Cat Allies (PDF)

  • Reducing Shelter Admissions and Saving Lives with a Cat Help Desk (includes a Cat Help Desk handbook) by Bonney Brown & Diane Blankenburg for Alley Cat Allies (PDF)

  • Resolving Neighbor Disputes - solutions to common concerns about outdoor cats (Word download)

  • What About Complaints? Managing Communications When Your Organization Adopts a TNR or SNR Policy by Bonney Brown & Diane Blankenburg for Alley Cat Allies (PDF)

 

Customer Services

  • Checklist for great customer service (Word doc)

  • Customer Services self-paced training module for animal welfare organizations by Diane Blankenburg (PDF)

 

Disaster Preparedness

  • Disaster Proofing a Community Cat Colony by Bonney Brown for Alley Cat Allies (PDF)

  • How to Include Pets in Your Family Disaster Preparedness Plan by Bonney Brown for Alley Cat Allies (PDF)

 

Fundraising/Development

  • Best Fundraising Strategies During COVID-19 – Shelter Success Simplified podcast with Amy Eisenstein (Listen)

  • Best Ways to Turn Small Donors Into Bigger Donors – Shelter Success Simplified podcast with Kim Klein (Listen)

  • End-of-Year Fundraising Ideas webinar 

    • PDF of PowerPoint from the webinar with Bonney Brown and Diane Blankenburg (PDF)

    • Video of the webinar and Q&A (watch - external link)

  • Fundraising for Animals in Challenging Times – Even a Pandemic by Bonney Brown and Dianne Blankenburg for Alley Cat Allies (webinar - external link)

  • How to Get Over Dislike of Asking for Donations – Shelter Success Simplified podcast Episode 17 with Michael Mountain (Listen)

  • Instructions for Donor Cultivation Thank You Calls (PDF)
  • One Good Story Can Raise Funds to Save Lives by Bonney Brown for Animal Sheltering Magazine (PDF)

  • Pawsome Strategies for Raising More Money by Bonney Brown for Alley Cat Allies (webinar - external link)

  • Sharing Stories to Raise Funds and Find Homes for Pets With Special Needs by Bonney Brown for Animal Sheltering magazine (PDF)

  • Virtual Fundraising Event Planning for Animal Welfare Organizations by Bonney Brown and Dianne Blankenburg (PDF)

 

Hiring and Recruitment

  • How to Hire for Executive-Level Positions – Shelter Success Simplified podcast with Bonney Brown (Listen)

  • Humane Network's Hiring and Recruitment sample documents for animal welfare organizations

    • ​Humane Network hiring philosophy and process (PDF)

    • ​Template: Applicant tracking form for Executive Director or CEO (Excel)

    • Template: Comparison overview for Executive Director or CEO candidates (Word)

    • ​Template: Employee improvement plan (Word)

    • Template: Employment offer letter (Word)

    • ​Template: Humane Network recruitment process and core competencies (Word)​

    • ​Template: Interview questions for an animal shelter rescue Executive Director (Word)​

    • ​Template: Job description and recruitment package Executive Director CEO animal shelter rescue (Word)

    • Template: Job interview form and guidelines for animal welfare organizations (Word)

    • ​​Template: Orientation recommendations for Executive Director or CEO new hires (Word)

    • ​Template: Phone screening questions round 1 for job candidates (Word)

    • ​Template: Staff evaluation form for Executive Director or CEO job candidates (Word)

    • ​Template: Timeline and steps for job recruitment process (Word)​

    • Tracking Document: Where to post job openings for Executive Director or CEO positions (Word)

 

History of Animal Sheltering

  • Speciesism - Alive and Well by Edward S. Duvin (PDF)

  • In the Name of Mercy by Edward S. Duvin (PDF)

  • The Killing Cure by Craig Brestrup, PhD (PDF)

  • Unintended Consequences by Craig Brestrup, PhD (PDF)

  • Prodigal Pets: A History of Animal Sheltering in America and the Origin of the No Kill Movement by Susan K. Houser (PDF ebook)

Keeping Pets in Homes/Pet Retention

  • Nurturing the Bond: A sympathetic ear can go a long way to keeping pets in homes by Bonney Brown for Animal Sheltering magazine (PDF)

  • Reducing Shelter Admissions and Saving Lives with a Cat Help Desk (includes a Cat Help Desk handbook) by Bonney Brown & Diane Blankenburg for Alley Cat Allies (PDF)

  • Reducing Shelter Admissions With an Animal Help Desk by Bonney Brown for Maddie's Fund (PDF)

 
 

Leadership

  • Bingo card sample for helping staff adopt new policies and procedures (PDF)

  • Employee recognition

    • Template: Employee recognition program (Word)

    • Template: Nomination form for employee recognition (Word)

  • How to Change a Judgmental Shelter Culture – Shelter Success Simplified podcast with Gina Knepp (Listen)

  • How to Get Your Staff to Function as a Team – Shelter Success Simplified podcast with Diane Blankenburg (Listen)

  • How We Did It - The Story of Nevada Humane Society's Successes by Bonney Brown and Diane Blankenburg 

  • Mission statements - explanation and samples by Humane Network (PDF)

  • Organization self-assessment by Humane Network (PDF)

  • Sailing Through the Changes: Lessons learned at Nevada Humane Society by Bonney Brown for Animal Sheltering Magazine (PDF)

  • Unleashing the Leader in You - keynote presentation by Bonney Brown at Maddie's Saving Nevada's Pets Conference

    • Video (coming soon)
    • PowerPoint presentation (coming soon)

    • Handout: Organizational self-assessment (PDF)

    • Handout: Self-analysis chart and big things (PDF)

  • Which Animal Are You?

    • Which Animal Are You - overview and handout (PDF)

    • Which Animal Are You - instructions and animal style information (PDF)

    • Which Animal Are You - inventory questionnaire (PDF)

    • Which Animal Are You - inventory scoring (PDF)

 

Marketing & Communications

  • Are Pets OK as Gifts? Sure, With Common Sense by Mark Robison (PDF​)

  • The Art of Communication - Knowing What to Say to Boost Your Organizations Effectiveness by Bonney Brown for Animal Sheltering Magazine (PDF)

  • How to Get Media Attention for Your Animal Organization – Shelter Success Simplified podcast with Mark Robison (Listen)

  • How to Handle Haters on Social Media – Shelter Success Simplified podcast with Gina Knepp (Listen)

  • Lasting Impressions How to Get the Word Out About Your Organization by Bonney Brown for Animal Sheltering Magazine (PDF)

  • One Good Story Can Raise Funds to Save Lives by Bonney Brown for Animal Sheltering Magazine (PDF)

  • Sharing Stories, Saving Lives - Raising funds and finding homes for special needs pets by Bonney Brown for Animal Sheltering Magazine (PDF)

  • Tips for Taking Photos at Animal Shelters by Kimberly Wade, Mark Robison, and Bonney Brown (PDF)

  • Why Free Pet Adoptions Are a Good Thing by Mark Robison (PDF​)

Operations and Programs

  • Facial Recognition Technology Could Save Your Lost Pet by Mark Robison (PDF)

  • How to Lower a Shelter's Animal Population and Keep It Down – Shelter Success Simplified podcast with Denise Stevens (Listen)

  • The Power of Taking a Walk by Bonney Brown for Animal Sheltering Magazine (PDF)

  • Newly added: Steps for planning an animal shelter (PDF)

    • Newly added: Creating a Plan for New Facility or Expansion of Services (PDF)

  • Newly added: Volunteer ideas they can do at home during the pandemic (Word doc)

  • Checklists:

    • Shelter Walk-Through  (PDF)

    • Make Your Shelter a Welcoming Place (PDF)

  • Template: Budget for an animal shelter or rescue group by Bonney Brown (Excel)

  • Toolkit: Saving Cats and Kittens With a Foster Care Program by Diane Blankenburg and Bonney Brown for Alley Cat Allies (PDF)

 
 

Columns for General Public by Humane Network

  • By Mark Robison, originally published in the Reno Gazette-Journal

    • Is CBD Safe for Your Dog? Here’s What the Science Says (PDF)

    • Adopting a New Cat? Here Are Tips for a Smooth Transition (PDF)

    • Adopting a Feral Cat? Here’s Why You Might Want To and How To Keep Them Safe (PDF)

    • Why Free Pet Adoptions Are a Good Thing (PDF)

    • Should You Bathe Your Cat? Generally, No – Let Them Lick! (PDF)

    • Pet Benefits: Dog Ownership Linked to 65% Drop in Death Risk After Heart Attack (PDF)

    • Got Outdoor Cat Complaints? Try These Tips (PDF)

    • Facial Recognition Technology Could Save Your Lost Pet (PDF)

    • 6 pawsome gift ideas for the dog lover in your life (PDF)

    • Are Pets OK as Gifts? Sure, With Common Sense (PDF)

    • Winter Pet Dangers: Some Ice Melts and Warm Engine Compartments (PDF)

    • Simple Ideas to Improve Your Cat or Dogs Quality of Life (PDF)

    • How to Help Pets With Your Personal Facebook Page (PDF)

    • Pet Cremation: Here’s What to Expect (PDF)

    • Want Your Dog to Live Longer? Studies Give Hints (PDF)

    • Many Human Health Benefits Linked to Having a Pet (PDF)

    • Want to help animals? Here’s what shelters want in a volunteer (PDF)

    • Study: Cats bond with humans as much or more than dogs (PDF)

    • Nevada shines in survey on cats and dogs (PDF)

    • Spay neuter of 142 pets Wadsworth shows need in rural areas (PDF)

  • By Bonney Brown, originally published in the Reno Gazette-Journal

    • How to Include Pets in Your Family’s Wildfire Evacuation Plan (PDF)

    • How to Make Your Garden Safe for Your Pets (PDF)

    • How to Cope With a Pets Death (PDF)

    • Tips From a Pet Detective on How Best to Find Your Lost Cat or Dog (PDF)

    • What to do if you find a baby rabbit or bird (PDF)

      • I Found a Baby Bird - Now What? by Shannon K. Jacobs (PDF)

      • I Found a Baby Mammal (rabbit, squirrel, mouse, etc.) - Now What? by Shannon K. Jacobs (PDF)

    • Cat’s Pajamas: Pets Find Their Way Into Everyday Expressions (PDF)

    • Seeking a Pet This Holiday Season? Try Adoption (PDF)

    • Can Animals Sense Impending Disaster? (PDF)

    • Why People Often Look Like Their Pets (PDF)

    • Cats’ Purring Found to Benefit Human Health (PDF)

 

Podcast Episodes - Shelter Success Simplified

  • Ep33 - New national initiative for lost-found pets — what it is, why join with Susanne Kogut of the Petco Foundation (Listen)

  • Ep32 - How San Diego Humane Society developed successful virtual community engagement programs with Elkie Wills of San Diego Humane (Listen)

  • Ep31 - When to release healthy, friendly free-roaming cats rather than adopting them out with Kate Hurley of Million Cat Challenge (Listen)

  • Ep30 - How and why to expand access to veterinary care with Rick DuCharme, founder of First Coast No More Homeless Pets (Listen)

  • Ep29 - When and how to change your logo and branding with Steve Goebel of Toe Shark Visual Communications (Listen)

  • Ep28 - How shelter leaders can support their organizations' TNR programs with Becky Robinson of Alley Cat Allies (Listen)

  • Ep27 - Developing partnerships with government agencies and other groups with Joy Smith of FieldHaven Feline Center (Listen)

  • Ep26 - End-of-year fundraising tips and ideas with Diane Blankenburg and Bonney Brown of Humane Network (Listen)

  • Ep25 - Basics to know about animal shelter finances and HR with Chelsea Staley of Petco Foundation (Listen)

  • Ep24 - Tech solutions for animal foster care programs with Chris Roy, founder of Doobert (Listen)

  • Ep23 - Safe animal handling advice for clinic and shelter staff with Kelley Bollen, CABC, MS (Listen)

  • Ep22 - How to create a good nonprofit board of directors with Jill Vacchina-Dobbs of SPCA of Northern Nevada (Listen)

  • Ep21 - Innovative animal shelter strategies inspired by COVID with Mike Arms of Helen Woodward Animal Center (Listen)

  • Ep20 - What grant funders look for in grant applications with Chelsea Staley of Petco Foundation (Listen)

  • Ep19 - Efficiencies and new processes for foster care with Cristie Kamiya of Humane Society Silicon Valley (Listen)

  • Ep18 - How to better engage your community with storytelling about the human-animal bond with Carol Novello of Mutual Rescue (Listen)

  • Ep17 - Ideas for animal shelter and rescue leaders to do now with Francis Battista of Best Friends Animal Society (Listen)

  • Ep16 - How animal welfare organizations can improve access to veterinary care in their communities with Aimee St.Arnaud of Open Door Veterinary Care (Listen

  • Ep15 - Tips for shelter veterinary clinic efficiencies during COVID with Heather Sartorelli, Registered Veterinary Technician and founder of Clinic Mentorship Services (Listen)

  • Ep14 - How Jacksonville (FL) Humane stayed open during COVID with Denise Deisler of Jacksonville (FL) Humane Society (Listen)

  • Ep13 - Disaster preparation during COVID for animal shelters with Joe Elmore of Charleston (SC) Animal Society (Listen)

  • Ep12 - Technology solutions and innovations for animal welfare groups with Stacy LeBaron of Community Cats Podcast (Listen)

See earlier podcasts on our podcast page.

 
Humane Network
Shelter Success Simplified E-newsletter
Quick Links

We are a 501(c)(3) nonprofit consulting organization with a team of passionate, proven animal welfare experts that can provide effective advice and services to help your organization achieve success with greater ease and simplicity. We provide affordable, customized support services so your organization can achieve lifesaving goals and financial stability.

Email: info@humanenetwork.org

Phone: 858-395-3677

Mailing address

       7250 Pembroke Drive

       Reno, NV 89502

Get our concise e-newsletter to up your shelter game. It builds on the podcast with quotes of inspiration, actions you can implement this week, and ideas to plant the seeds for future success. (See samples at our newsletter archive here.)

Featured partner:
Petco_Foundation_Logo_edited.jpg

The Petco Foundation is working to create a national lost and found database for pets. Learn more and join the initiative by visiting petcofoundation.org/lostpets.

© Humane Network |  Terms of Use  |   Privacy Policy